Top-End Fully Integrated IT Peripheral & Mobile Accessory Vending Solution

Our top-end IT peripheral and accessory vending control solutions are fully automated, highly versatile, and are currently utilised by some of the biggest companies operating in the UK. Not only do our machines offer full telemetry and audit facilities, they can also be integrated seamlessly with existing company systems (e.g., access control, company databases, services and applications, procurement systems, or even other third-party hardware used within the IT infrastructure) to provide extensive data analytics and customised reporting all from one system and in real time.

Our integrated IT vending machine solutions authenticate using existing company systems such as user ID cards, fobs, barcodes, mobile phones, or biometrics, against a live company database. This approach enables real-time capture of information for reporting and avoids the need for a separate database to be managed by the client. This ensures authorisation is always based on current status, and any specific fields of information important to the client are included in the reports (e.g., user, manager, cost code, department code, project number, etc) for review by management or line managers, as required. This allows managers to know the usage and quantity of IT peripherals and accessories within their workforce at all times and also enables them to prepare efficiently for the procurement of new stock, for which the ordering process can also be fully automated if required.

Our IT vending machine system will identify overuse by users, providing further support to IT departments and flagging issues if resources are not being utilised effectively.

The control platform is an Internet of Things (IoT) based solution, providing two-way communication, 24/7 in real time between the machine and our Quros® cloud. This enables live transaction reporting and control of a wide variety of machine functions and settings. This provides clients with detailed logging in real time for immediate identification and diagnosis of faults. Software issues are usually rectifiable remotely and for mechanical issues an engineer would be alerted to the nature of any mechanical fault before leaving base, avoiding the need for re-visits and saving time and money. The intelligence of the IT peripheral vending machines reduces downtime, as many issues that would cause out-of-order scenarios can be adapted to automatically (e.g., such as disabling a failed selection due to a faulty motor).

We are also not an IT peripheral or accessory supplier, so our clients can continue to use their existing supply chain for product sourcing if they wish. We will provide the hardware, software, and technical support to make sure the whole package is delivered smoothly.

Our of our IT vending machine systems are all controlled via our own designed software & electronics platform named Quros®. This is a fully Internet of Things (IoT) solution running on a Windows embedded PC that sits inside the dispense equipment. All controls and system management are via our core platform only and this enables us to manage and access data (e.g., from low-level components through to transactions and the front-end user interface) across the whole system. The reports we provide are also tailored to clients' needs with data fields added as applicable for the customer.

Our machines include large 55" UHD touch screens as standard which enables the display of detailed product information and videos. This could include showing staff how to use IT peripherals while providing an audit trail that this information has been viewed through user confirmation.

Even our 'standard' generic interfaces offer a high degree of customisation, while for more demanding or sophisticated applications we can supply a fully bespoke solution. This includes a user journey that is tailored to our clients' specific requirements, displaying all information as appropriate for their organisation.

Our user interfaces are intuitive and easy to use, both by the users requiring access to items and staff responsible for day-to-day management of the equipment. Multiple choice questions and customer surveys can also be offered as part of the experience and responses can be recorded against the transaction for back-office analysis.

If this IT vending system sounds too advanced or too sophisticated for your needs, we also offer entry 'standalone' solutions and these can also be tailored to your requirements. Please see standalone IT management solution.

For detailed insights into our IT peripheral and mobile accessory secure distribution solutions, please explore our dedicated Quros® technology website at www.quros.io.