Warranty and Maintenance
Intelligent Vending Ltd >> Help >> Warranty and Maintenance
Product Warranty
Products sold by Intelligent Vending come with manufacturer warranties. Warranty details for each product are available on the respective product pages.
For B2B commercial goods, warranties typically cover parts only on a back-to-base basis, not labour. Unless specified otherwise, customers will be charged for labour during the warranty period, even for new equipment without appropriate cover.
Customers can protect against repair costs by purchasing a maintenance agreement, if available for the specific product.
Maintenance Cover
If a maintenance agreement is available for a product, a link with cost details will be provided either in the cart section of our site or at the bottom of the product page.
Maintenance agreements are optional but offer peace of mind with access to a UK-wide maintenance network for quick response to machine failures or issues. For overseas clients, please contact us to discuss your requirements.
For machines without a maintenance agreement in the UK, we can arrange an engineer visit, subject to call-out fees.
