Blog - Product Help & Advice
February 18, 2019 – 10am
The colour purple and derivatives of it are well documented throughout history and art as holding great significance. Purple robes were worn only by royalty and the extremely wealthy. It was associated with prosperity, money, and rich sophistication. The new Solis manicure set in violet with its accessories encapsulates the essence of this sophistication in this handy and attractive violet faux leather set. Looks to me like they have nailed it!
February 15, 2019 – 10am
With only 10 seconds of drying time this hand dryer blows its competitors out of the water faster than it blows your hands dry! Not only is it stylish and sleek but the Magnum Hyper-Dri Hand Dryer is super sanitary and super clever judging by its infra-red automatic self adjusting operation. With numerous features and functionality this product will certainly set the world on dryer.
February 14, 2019 – 11am
Intelligent Vending are showcasing the Jolly Pro change machine which boasts a range of product features and has an excellent dispensing capacity. It is slim and versatile and has high security against electronic frauds. It can be set up for banknote acceptance only or set up for banknote and coin acceptance and have a coin payment out or a token payment out. With a clear LCD graphic display and a machine cloning function the Jolly Pro is a highly desired, sleek, space-saving change machine.
Posted in: Intelligent Vending, Intelligent Vending Ltd, Product Help & Advice, Product News, Public Vending, Uncategorized, Vending Help & Advice, Vending History, Vending Machine News, Vending Service
February 13, 2019 – 9am
Businesses and schools across England last year were approached with the idea of free vending sanitary products as the impact of period poverty was brought to light. What a smart vending idea! The incentive was met with mixed results, but the topic has remained hot and is still gathering momentum. This easily wall mounted Period Poverty duo vending starter kit would be an ideal place to start for companies or institutions wanting to introduce the scheme.
Posted in: Customised Vending, Intelligent Vending Ltd, Product Help & Advice, Product News, Public Vending, Sexual Health Vending, Uncategorized, Vending Help & Advice, Vending Machine News, Vending Service
February 12, 2019 – 5pm
Our wonderful world is currently dripping with diversity, vibrance and change, from politics to gender to food to electronics to artificial intelligence to interplanetary travel! No one can say that as a species we are dull. In America in 2018 the hair and beauty sector turned over more than 85 billion dollars. It is clear that we love our hair. We like it curled, we like it straight, we like it short, long, spikey, sharp, soft, shaved and more and if it comes at a tidy price then even better. Swiss manufacturer Solis have a product that accents our need for colour, style and individuality and unbelievably its available for us well within budget! Clients far and wide are bound to agree violet is the new black as this sleek and sophisticated Solis Swiss Perfection hairdryer can start our day off with the sass reflective and worthy of our bold 21st Century personality.
April 6, 2017 – 4pm
Our new SiriuS™ platform has been designed in-house by Intelligent Vending to resolve inherent issues in standard vending technology. Using SiriuS™ opens up a number of possibilities for our clients that all add value and increase ROI and efficiency, rather than the traditional approach which concentrates purely on the cash in, product out, retail ‘vend’ aspect.
SiriuS™, with its large 46″ HD touchscreen and powerful software platform VendHook™, create a dynamic and interactive retail platform with significant potential for advertising, marketing, and raising brand awareness. The machine’s ability to interact both physically and virtually with customers via social media further enhances its commercial potential for operators. For many IV clients, the on-board vending function will be a secondary attraction behind other more commercially significant features.
The complete platform comprising VendHook™ (our core PC control software platform), VendHive™ (our bi-directional cloud control and communication system), and Vendmesh™ (our own design next generation PCB controller), allow connectivity with a wide range of external components and peripherals. Together, these elements add impressive versatility to a machine while offering commercial add-on value in their own right. Equally, we are confident in the sophistication, robustness and technological advantages of our system compared with any others available in the market. While some producers have pursued a retro-fit or workaround route (the way we historically supplied non-standard machines), we have consciously developed our system from first principles. This approach has ensured maximum flexibility in operation and a significant degree of future-proofing.
We have also designed our SiriuS™ platform to be user friendly for third party development via the comprehensive API (Application Programming Interface) and SDK (Software Development Kit). We want to give our clients scope to extend their own commercial horizons and innovate without the need to be reliant on Intelligent Vending software development services.
For more details, please click the following link to visit our Intelligent Vending SiriuS™ website.
Posted in: Customised Vending, Intelligent Vending, Intelligent Vending Ltd, Next Generation Vending Machines, PC Controlled Vending Machines, Product Help & Advice, Product News, SiriuS, VendHive, VendHook, Vending Help & Advice, Vending Machine News, VendMesh
January 26, 2017 – 12pm
The new GBP £1 coin is nearly upon us and will be released in March 2017. It’s now time for UK vending machine operators to start thinking about updating their coin changers to avoid last minute chaos and lost revenue.
In order to support our customers in re-configuring their machines we have three options available:
We can visit site and reconfigure your vending machine coin mech to accept the new £1 coin. This will involve an engineer coming to site to update the coin mechanism on your machine. The cost of doing this, is £260.00 + VAT and £165.00 + VAT for any additional machines on the same site (UK mainland only).
This applies to most models of coin changers including MEI. If you have any queries if your coin changer model is supported, please email firstname.lastname@example.org for confirmation.
We can supply a brand new C2 Currenza coin mechanism (Dual MDB/Exec) which can be configured to your set up (***) and accept the new £1 coin. The price of these units are £268.00 + VAT each plus shipping. Please see the following link to the mechanism on our website: www.intelligentvending.co.uk/C2BLUEMDBEXEC
Please note this is a direct replacement for your existing coin changer and will require you to re-float the new coin mech once fitted as per day to day operation, and as you were trained by the engineer when your machine was delivered.
For machines where a C2 Currenza Coin Mechanism is already in use (this is a blue and grey coin changer), we can supply a HENRI service module and an unlimited use SIM level 2 with datablock GBP_0_002_F02_12 for the new £1 coin. This option is extremely economical if you have a number of machines, but it only works with C2 Currenza coin changers (N.B. it will not work for other brands of coin mechs such as MEI).
The price of this package is £165.00 + VAT plus shipping and can be found on our website using the following link: www.intelligentvending.co.uk/C2UPDATEGBP1. Please note that this option does not include an engineer call out and will be the responsibility of the client to update their Currenza C2 coin changer in house. However, it’s a straightforward process that literally only takes a few seconds to complete. A crib sheet is also available on request.
The HENRI module is a useful item and can also be used for updating your coin mechanisms in the future (only an updated SIM would be required). If you have any doubts if your machine is fitted with a C2 Currenza coin mechanism, please send a photo of your coin changer in advance of ordering so we can confirm. N.B. We will not be responsible for returns if clients order this kit in error.
(***) N.B. We will require your coin values for the tubes on your current cassette, or model number (i.e. GBP1, GBP22 etc), so that we can provide you with a direct replacement. If a none standard cassette type is required, the lead time is currently 3 weeks as your device would be made to order.
July 8, 2015 – 10pm
SiriuS™, the latest ‘all-in-one’ solution from Intelligent Vending Ltd, was given its first public outing in the vending arena at AVEX 2015, in Manchester. Partnering with Ingenico the international leader in provision of cashless payment systems, IV offered its new advanced SiriuS™ vending machine to show off their cashless hardware while providing attendees with a glimpse of what it believes is the future for the unattended automated retail market.
As an industry, vending has been stagnant or in decline throughout most of Europe for the past few years and it is desperate, Intelligent Vending believes, for a fresh impetus that will lead to reversal of this trend. While degrees of innovation are undoubtedly evident across the board in vending, this has been mostly small scale and incremental, and there has been no major development with the explosive energy to bring about the much needed revolution of the industry. Put simply, vending has made virtually little use of the advances in technology that are now standard across all sectors of retail, advertising, and social media. SiriuS™ incorporates the power and imagination to change all that!
The bespoke UI (User Interface) designed for Ingenico offered visitors of the show the ability to enter a competition to win prizes from triggering the vend process in three different ways:
1) Via the Ingenico card payment terminals (Contactless and NFC, plus Chip & PIN)
2) Via our in-house Twitter promo VendHook™ plugin
3) Via email address entry and a virtual keyboard
An Ingenico corporate video and other promotional information was also displayed on the machine’s different vend process screens, carrying a key underlying message to promote the new iUC280 payment terminals that are aimed primarily for the standard vending ‘mainstream’ market.
Also, on show was a premium vinyl wrap designed to showcase Intelligent Vending’s commitment to push visual branding boundaries. Using a newly unveiled printable and wrap conformable reflective material, all the visible panels of the machine were fully SiriuS™ branded. The three elements that define SiriuS™; VendHook™, VendHive™, and VendMesh™, were highlighted in the design. The revolutionary material used for the wrap gives an added, almost 3D effect, that is dramatically revealed across a range of different lighting conditions and changes based on the installation environment (see photos below).
No Direct Light (Black)
With Some Direct Light (Gold Elements & Binary Code In The Base Vinyl Design Showing)
As the first in a new generation of automated retail options by Intelligent Vending Ltd, this new self-service SiriuS™ solution offers a core software platform called VendHook™ designed from first principles, and eliminating the drawbacks experienced with traditional vending machine systems and protocols. The machines are fully modular and packed with functionality. Just a few of the features include large 46” touch screen and HD display, advanced product management, digital signage, social media integration, telemetry and the facility to remotely manage all machine functions & diagnostics in real time via Intelligent Vending’s fully bi-directional VendHive™ ‘Internet of Things’ cloud platform.
A key strategy underpinning the design process of Intelligent Vending’s new products was the need to provide a payment option that supported the high value transactions specified by many Intelligent Vending clients. While some card payment systems are available for the ‘mainstream’ sector, they have some limitations in terms of transaction value, and they do not provide VAT receipts, another feature often requested by customers. For its new system, Intelligent Vending has been able to incorporate a full Chip & PIN, Contactless and NFC solution into its machines, fully accredited to the latest Visa and Mastercard standards in the UK and with no cap on transaction values. Our VendHook™ in-house receipt printer design suite also enables our clients’ to customise this ‘print-out’ experience for consumers with a few simple clicks (or touches!) including dynamic QR codes for cross selling or promotions where applicable.
Sam Roe, Managing Director at Intelligent Vending, said: “Projects such as this highlight the versatility of the SiriuS™ system, which is ideally suited to a range of challenging environments. We are looking forward to bringing our powerful Intelligent Vending technology to the widest range of clients, whether in high-end retail or the mainstream ‘plus’ market and increasing their ROI in the unattended space. Our vision is for all sectors to benefit from the sophisticated functionality we now provide as standard – Intelligent Vending by Intelligent Vending.”
More info available here (PDF): SiriuS Intelligent Vending Taster Flyer
Posted in: AVEX 2015, Customised Vending, Intelligent Vending, Intelligent Vending Ltd, Next Generation Vending Machines, PC Controlled Vending Machines, Product Help & Advice, Product News, SiriuS, Uncategorized, VendHive, VendHook, Vending Machine News, Vending Service, VendMesh
October 29, 2013 – 1pm
The vending industry has been in a state of inertia for many years, and while there has been a recognition of the need to change, vending technology remains largely based on that which existed in the 20th Century. The pace of development and the introduction of innovation compare very unfavourably to what has happened in the gaming and kiosk industries, where advances in technology are pounced upon quickly and incorporated into new machines.
A typical example is the recent introduction of credit/debit card & NFC mobile payment solutions which are just breaking though into our market, but are well established elsewhere. With only a very limited number of off-the-shelf solutions currently available for standard vending applications, it is extremely difficult to benchmark products and ensure hardware has the appropriate certification and approvals – even for the largest multi-nationals. Adverse factors (from a vending perspective!) such as the move towards healthy eating and the global recession have created massive financial pressures for traditional vending companies.
There is acceptance that vending needs to progress in order to meet the requirements of the times – in terms of interactivity with the customer and changing the vend activity from functional to rewarding. One of our corporate customers summed this up brilliantly by describing what was traditionally on offer from mainstream vending as ‘boring, dull & outdated’.
As a company, we have always innovated and looked into the future. In terms of products, we have regularly configured vending machines to dispense items that were not thought possible, and we have installed systems into machines that are way beyond what conventional machines were designed to do. On many occasions, however, the limitations of existing vending technology have proved a barrier to delivering exactly to the specification that our clients have required without significant R&D investment and major adaptation to current systems, protocols, and mechanical design. Our expert specialists in the field of software development, SolidWorks, high-end fabrication, electronics, and system architecture are here to help and can resolve many headaches, but they are still invariably frustrated by the inherent limitations of traditional vending platforms.
For example; the advanced hotel system such as Max-eBar® is already replacing traditional minibar provision in hotels, and saving our clients’ money while increasing revenue. This is a very creative solution to a thorny practical problem, but development of innovative systems such as this are often influenced by the inflexibility and limitations of existing vending machines and technology.
Significantly, and very positively, we are now moving to a position where the barriers described above are being overcome, with new system alternatives gradually entering the market, most commonly to date in the premium hot drinks vending arena.
Intelligent Vending intends to be a major contributor to this transformation, and together with our close technology and supply chain partners, we are looking forward to bringing new opportunities and revenue streams to our customers.
We’re sure to be communicating further information regarding this shortly…
Posted in: Customised Vending, Intelligent Vending Ltd, Product Help & Advice, Product News, Vending Help & Advice, Vending Machine News, Vending Service
Tags: card payments, Intelligent Vending, interactive vending machines, next generation vending machines, NFC, touch screen vending, touch screen vending machines, vending machine development
October 23, 2013 – 4pm
Intelligent Vending followers will know that our company has always had an interest in promoting sexual health, and we’ve tried to make a contribution where we can across the world. It’s great therefore to hear from Christopher Wells regarding the work he’s undertaken in Southern Ethiopia. Chris has kindly provided a link to findings from the research work titled Prophylactic Procurement of University Students in Southern Ethiopia: Stigma and the Value of Condom Machines on Campus that he and colleagues have conducted. Some of it’s a bit technical, but the messages come through very strong. We’re really pleased to have to have provided the condom vending machines for this research (Twist2Vend – B5m and B5m2 models), and it’s good to know that such simple, low cost (and British made) machines could stand up so well to the rigours of a tropical environment, and make a positive contribution to improving sexual health in the African continent.