Blog - Customised Vending
April 6, 2017 – 4:13 pm
Our new SiriuS™ platform has been designed in-house by Intelligent Vending to resolve inherent issues in standard vending technology. Using SiriuS™ opens up a number of possibilities for our clients that all add value and increase ROI and efficiency, rather than the traditional approach which concentrates purely on the cash in, product out, retail ‘vend’ aspect.
SiriuS™, with its large 46″ HD touchscreen and powerful software platform VendHook™, create a dynamic and interactive retail platform with significant potential for advertising, marketing, and raising brand awareness. The machine’s ability to interact both physically and virtually with customers via social media further enhances its commercial potential for operators. For many IV clients, the on-board vending function will be a secondary attraction behind other more commercially significant features.
The complete platform comprising VendHook™ (our core PC control software platform), VendHive™ (our bi-directional cloud control and communication system), and Vendmesh™ (our own design next generation PCB controller), allow connectivity with a wide range of external components and peripherals. Together, these elements add impressive versatility to a machine while offering commercial add-on value in their own right. Equally, we are confident in the sophistication, robustness and technological advantages of our system compared with any others available in the market. While some producers have pursued a retro-fit or workaround route (the way we historically supplied non-standard machines), we have consciously developed our system from first principles. This approach has ensured maximum flexibility in operation and a significant degree of future-proofing.
We have also designed our SiriuS™ platform to be user friendly for third party development via the comprehensive API (Application Programming Interface) and SDK (Software Development Kit). We want to give our clients scope to extend their own commercial horizons and innovate without the need to be reliant on Intelligent Vending software development services.
For more details, please click the following link to visit our Intelligent Vending SiriuS™ website.
Posted in: Customised Vending, Intelligent Vending, Intelligent Vending Ltd, Next Generation Vending Machines, PC Controlled Vending Machines, Product Help & Advice, Product News, SiriuS, VendHive, VendHook, Vending Help & Advice, Vending Machine News, VendMesh
July 8, 2015 – 10:57 pm
SiriuS™, the latest ‘all-in-one’ solution from Intelligent Vending Ltd, was given its first public outing in the vending arena at AVEX 2015, in Manchester. Partnering with Ingenico the international leader in provision of cashless payment systems, IV offered its new advanced SiriuS™ vending machine to show off their cashless hardware while providing attendees with a glimpse of what it believes is the future for the unattended automated retail market.
As an industry, vending has been stagnant or in decline throughout most of Europe for the past few years and it is desperate, Intelligent Vending believes, for a fresh impetus that will lead to reversal of this trend. While degrees of innovation are undoubtedly evident across the board in vending, this has been mostly small scale and incremental, and there has been no major development with the explosive energy to bring about the much needed revolution of the industry. Put simply, vending has made virtually little use of the advances in technology that are now standard across all sectors of retail, advertising, and social media. SiriuS™ incorporates the power and imagination to change all that!
The bespoke UI (User Interface) designed for Ingenico offered visitors of the show the ability to enter a competition to win prizes from triggering the vend process in three different ways:
1) Via the Ingenico card payment terminals (Contactless and NFC, plus Chip & PIN)
2) Via our in-house Twitter promo VendHook™ plugin
3) Via email address entry and a virtual keyboard
An Ingenico corporate video and other promotional information was also displayed on the machine’s different vend process screens, carrying a key underlying message to promote the new iUC280 payment terminals that are aimed primarily for the standard vending ‘mainstream’ market.
Also, on show was a premium vinyl wrap designed to showcase Intelligent Vending’s commitment to push visual branding boundaries. Using a newly unveiled printable and wrap conformable reflective material, all the visible panels of the machine were fully SiriuS™ branded. The three elements that define SiriuS™; VendHook™, VendHive™, and VendMesh™, were highlighted in the design. The revolutionary material used for the wrap gives an added, almost 3D effect, that is dramatically revealed across a range of different lighting conditions and changes based on the installation environment (see photos below).
No Direct Light (Black)
With Some Direct Light (Gold Elements & Binary Code In The Base Vinyl Design Showing)
As the first in a new generation of automated retail options by Intelligent Vending Ltd, this new self-service SiriuS™ solution offers a core software platform called VendHook™ designed from first principles, and eliminating the drawbacks experienced with traditional vending machine systems and protocols. The machines are fully modular and packed with functionality. Just a few of the features include large 46” touch screen and HD display, advanced product management, digital signage, social media integration, telemetry and the facility to remotely manage all machine functions & diagnostics in real time via Intelligent Vending’s fully bi-directional VendHive™ ‘Internet of Things’ cloud platform.
A key strategy underpinning the design process of Intelligent Vending’s new products was the need to provide a payment option that supported the high value transactions specified by many Intelligent Vending clients. While some card payment systems are available for the ‘mainstream’ sector, they have some limitations in terms of transaction value, and they do not provide VAT receipts, another feature often requested by customers. For its new system, Intelligent Vending has been able to incorporate a full Chip & PIN, Contactless and NFC solution into its machines, fully accredited to the latest Visa and Mastercard standards in the UK and with no cap on transaction values. Our VendHook™ in-house receipt printer design suite also enables our clients’ to customise this ‘print-out’ experience for consumers with a few simple clicks (or touches!) including dynamic QR codes for cross selling or promotions where applicable.
Sam Roe, Managing Director at Intelligent Vending, said: “Projects such as this highlight the versatility of the SiriuS™ system, which is ideally suited to a range of challenging environments. We are looking forward to bringing our powerful Intelligent Vending technology to the widest range of clients, whether in high-end retail or the mainstream ‘plus’ market and increasing their ROI in the unattended space. Our vision is for all sectors to benefit from the sophisticated functionality we now provide as standard – Intelligent Vending by Intelligent Vending.”
More info available here (PDF): SiriuS Intelligent Vending Taster Flyer
Posted in: AVEX 2015, Customised Vending, Intelligent Vending, Intelligent Vending Ltd, Next Generation Vending Machines, PC Controlled Vending Machines, Product Help & Advice, Product News, SiriuS, Uncategorized, VendHive, VendHook, Vending Machine News, Vending Service, VendMesh
October 29, 2013 – 1:15 pm
The vending industry has been in a state of inertia for many years, and while there has been a recognition of the need to change, vending technology remains largely based on that which existed in the 20th Century. The pace of development and the introduction of innovation compare very unfavourably to what has happened in the gaming and kiosk industries, where advances in technology are pounced upon quickly and incorporated into new machines.
A typical example is the recent introduction of credit/debit card & NFC mobile payment solutions which are just breaking though into our market, but are well established elsewhere. With only a very limited number of off-the-shelf solutions currently available for standard vending applications, it is extremely difficult to benchmark products and ensure hardware has the appropriate certification and approvals – even for the largest multi-nationals. Adverse factors (from a vending perspective!) such as the move towards healthy eating and the global recession have created massive financial pressures for traditional vending companies.
There is acceptance that vending needs to progress in order to meet the requirements of the times – in terms of interactivity with the customer and changing the vend activity from functional to rewarding. One of our corporate customers summed this up brilliantly by describing what was traditionally on offer from mainstream vending as ‘boring, dull & outdated’.
As a company, we have always innovated and looked into the future. In terms of products, we have regularly configured vending machines to dispense items that were not thought possible, and we have installed systems into machines that are way beyond what conventional machines were designed to do. On many occasions, however, the limitations of existing vending technology have proved a barrier to delivering exactly to the specification that our clients have required without significant R&D investment and major adaptation to current systems, protocols, and mechanical design. Our expert specialists in the field of software development, SolidWorks, high-end fabrication, electronics, and system architecture are here to help and can resolve many headaches, but they are still invariably frustrated by the inherent limitations of traditional vending platforms.
For example; the advanced hotel system such as Max-eBar® is already replacing traditional minibar provision in hotels, and saving our clients’ money while increasing revenue. This is a very creative solution to a thorny practical problem, but development of innovative systems such as this are often influenced by the inflexibility and limitations of existing vending machines and technology.
Significantly, and very positively, we are now moving to a position where the barriers described above are being overcome, with new system alternatives gradually entering the market, most commonly to date in the premium hot drinks vending arena.
Intelligent Vending intends to be a major contributor to this transformation, and together with our close technology and supply chain partners, we are looking forward to bringing new opportunities and revenue streams to our customers.
We’re sure to be communicating further information regarding this shortly…
Posted in: Customised Vending, Intelligent Vending Ltd, Product Help & Advice, Product News, Vending Help & Advice, Vending Machine News, Vending Service
Tags: card payments, Intelligent Vending, interactive vending machines, next generation vending machines, NFC, touch screen vending, touch screen vending machines, vending machine development
October 25, 2013 – 12:52 pm
The Max-eBar® system is designed to provide hotel guests 24/7 access to goods using their room key. Products are dispensed by the Max-eBar® automated retail centre and charged directly to the guests hotel room bill. This provides a convenient, streamlined, reliable, and easy to operate service.
The Max-eBar® automated retail centre is usually sited on the guest bedroom corridor or in a central location like the reception area allowing guests to simply swipe their room key, make a purchase and have it charged directly to their room account. No credit cards or cash are required. In effect, this is a ‘max’ version of the traditional ‘mini’ bar with one cabinet able to provide service to many rooms.
Max-eBar® provides many benefits including:
* Reduced stockholding
* Faster stock turnover
* 24/7 unmanned service
* An alternative to visiting the bar or restaurant for those in a hurry and particularly for those travelling alone
* Safe, secure delivery, no possibility of contamination
* Impulse purchases with ‘no money’ required
* Opportunity to provide unattended serving of alcohol
* Wide range of goods available
* Available in Hostel or Hotel mode
* Accurate billing avoids disputes at Reception
Also, for added impact, we can provide a fully branded machine by a leading design agency using high-end 3M materials. The Max-eBar® can be free standing or incorporated into a custom built enclosure, depending on the needs to of your organisation and/or budget requirements.
Working in collaboration with one of our close development partners Quintus Systems (the originator and inventor of the Max-eBar® system), this reliable & high-end solution now becomes reality and a standard offering for our global hotel clients.
Let us integrate the Max-eBar® seamlessly with your hotel PMS and door key system. This is a perfect addition to any hotel environment and we can tailor our solutions to meet your needs with minimal downtime to guest services.
Hospitality is just one sector where we can add value, so let us unlock the potential of cashless interfacing within your organisation, whatever your business focus.
Intelligent Vending and Quintus Systems have packages to suit small niche hotels to large international chains, so please don’t hesitate to get in contact with us on +44 (0) 1629 825555 or email: firstname.lastname@example.org for more information.
Posted in: Customised Vending, Intelligent Vending Ltd, Product News, Vending Machine News, Vending Overseas, Vending Service
Tags: alcohol vending machines, food and beverage hospitality services, hospitality vending services, hotel vending machines, Max-eBar
June 20, 2012 – 3:41 pm
We would like to introduce a new concept – transparent touch screen display vending machines. Transparent touchscreen displays are an impressive and exciting new technology with thousands of potential applications. Combine a sleek transparent display with touchscreen interactivity and the result is technology so impressive it could have been pulled straight out of a science fiction film.
For vending machines, the integration of transparent touch displays offers numerous advantages. Not only can customers see the actual products in the machines – just as with traditional glass-fronted machines – all the enhancements a high definition digital display can provide are also at the operators disposal. This could include video promotions of products and services; providing highly detailed information about the products for sale; or perhaps even a novel game to help attract and entice passers-by to the machine.
Although still very much in its infancy, this is a technology you can expect to see a lot more of in the near future. A video of a transparent touchscreen vending machine in action can be seen on our website at the following link:
If you have a few moments, we would very much like to hear your thoughts and opinions on this new technology. You can give us your feedback by submitting the form found at the bottom of the link provided above. There are only a few simple questions, and your answers may help us to learn of key ideas and features which would improve the functionality of these machines. It is entirely possible that your ideas could find their way in to the next incarnation of these machines!
February 24, 2012 – 11:42 am
Well, just the thing to brighten up a Friday morning… Have you ever been stuck, away from home with no clean underwear? Extended delay in an airport, perhaps? Or, dare I say it, a one night stand! Well fear no more, an ingenious new machine has been launched selling just pants, socks and the occasional tee-shirt – never again will you be stranded with dirty knickers. The “Me Undies” machine has recently been installed in a Hollywood boutique with expansion planned in the USA. The company behind the machine plan to place these in gyms, hotels, airports and in retail stores, bringing total convenience to the user. This is just another example of traditional retail diversifying into the vending sphere, which is beginning to make waves… if these machines make it over the pond, would you rather queue for hours in a certain budget clothing store for your socks (don’t pretend that you don’t buy them there) or would you rather bounce up to the machine and make your selection without having to deal with people, or let them judge you on your underwear preferences?!
How do you feel about bricks and mortar retail moving towards innovative vending? Do you enjoy the face to face aspect of shopping or do you prefer self service checkouts, vending machines and not having to deal with other peoples bad days!? We love to hear your comments so please let us know what you think, or over on twitter or at our facebook page!
January 26, 2012 – 11:49 am
Once again, we head over to Japan, to see what’s happening in the Vending world. This time though, it’s a little different to what we have come to expect.
The culture of celebrity is becoming a massive part of our lives, thanks to social media such as twitter and TV shows like the X factor people are now feeling closer to their favourite celebrities than ever with technology bringing them to an accessible level, but seeing them out and about in real, public life still excites most people. Scenes of pandemonium are seen when Justin Bieber or Rihanna walk down the street…
Now, a cafe in Japan has turned this around. Forget walking up to a noodle vending machine and being served your hot cup of noodles straight from the machine. Now you can pop along, buy your noodles and select your favourite ‘idol’ from a vending machine, walk over to the counter and have your Idol fill your cup with water and chat to you for 3 minutes about your day. The idol is actually there, behind the counter in the cafe waiting to serve you!All this, and a drink for just 800 JPY! Different Idols will appear in the cafe on different days to allow for variety and the chance for the customers to meet their favourite.
Personally, I find this slightly odd… I can’t imagine Cheryl Cole or Victoria Beckham working in a cafe, filling noodle pots with water and having a chat unless for charity. But, hey, if it works for the Japanese give it a few years and there might be a few ex-Big Brother stars willing to serve noodles over here in the UK as well!
How do you feel about this? Would you feel comfortable making small talk with a pop star as they make you noodles, or would you rather stick to the usual, anonymous vending machine which does everything for you? As ever, let us know in the comments below, I would love to hear your thoughts on this one!
Original article here.
January 6, 2012 – 2:03 pm
Students at MIT have designed a particularly innovative machine for the vending of bicycle helmets, to wok in conjunction with Boston’s “Hubway” bicycle sharing scheme.
Research into the Hubway scheme showed that only around 30% of the users wore helmets, which obviously is not very safety conscious! Despite local retailers selling heavily discounted helmets, users did not seem to embrace them. Enter 12 undergraduates of MIT Mechanical Engineering 2.009 class…Students at the Institute are renowned for innovative design and successfully designed the prototype for the “HelmetHub.” This vending machine is half the size of a regular snack or drinks machine and features a touch screen in line with the design of the Hubway along with solar panels for power. The machine dispenses adjustable helmets for $8 which users can either keep and re-use or return for a partial refund, as helmets are then taken to be inspected and cleaned.
Currently this is a prototype machine, but the students are in talks to build a Beta version which could be put to the test by the summer.
Have you ever used a bike-share scheme, such as Hubway or the so called “Boris Bikes” in London? Of all the bike-shares, only Melbourne, Australia has a helmet vending machine but it is far bulkier than the tight space saving option offered by Hubway. If you use a bike share programme, would you be tempted by the shared helmet as well? Do you ride your own bike with a helmet? Let us know in the comments below!
December 6, 2011 – 6:00 pm
Yet again, we have new vending machines on the website! Introducing the G-Snack 6 machine:
This is the G-Snack machine already available on the website‘s little sister. Still versatile, flexible, reliable, this machine is able to vend a wide range of snacks, drinks and food products. Similarly to the original larger G-Snack 8, this smaller version is fully customisable to your requirements, and would be a great addition to any small office!
This is sure to be another success from SandenVendo! Would you like this machine for your office? Or perhaps customised for a new buisness venture? Let us know in the comments below.
November 29, 2011 – 12:15 pm
Left the house without your Tee shirt? Gone out for lunch and spilt ketchup down yourself? Has your children run through a water fountain and come out the other side soaking wet through?
Well now thanks to Coinstar (you know – the machine in the supermarkets you throw all the change you’ve had sitting round the house into so you don’t have to count it and take it to the bank) and online tee shirt store Threadless, should any of these predicaments happen to you whilst out and about in Chicago, USA where the machines are in trials in malls, you’re not going to be caught short, nor are you any longer going to have to venture into a store and deal with a sales assistant who will probably just stare at your new ketchup’d tee shirt.
Now, thanks to the Threadless machine you can slide on up to it, pop in your money and pull out a super cool tee shirt before anybody realises how clumsy you are!
Alongside tee shirts printed with the designs currently available on Threadless’ website, there is also the option to purchase tote bags, onesis, hot water bottles and hoodies.
“E-Commerce” is looking like it will become a huge player in the retail market in the not too distant future. As QR codes become more popular, companies are going to see more and more the benefit of having an automated vending machine rather than floods of staff who either mooch around looking sullen and that they can think of a million places they would rather be, or jump and of the shadows and terrify the customers (I’m looking at you, Hollister) not only will it save money on staff costs, but also adds more of a novelty for consumers, a machine they haven’t seen before catches their eye, they buy a great quality product at it, potentially cheaper than its equivalent in a shop (in line with online prices) and without the hassle of queuing, listening to awful, too loud music etc.
We can see this be coming a massive trend throughout the retail market. Have you ever considered vending your product in a similar machine? Let us know in the comments below! And, as ever, if you have any questions regarding what you can and cannot vend, or how we can help you reach your dream of vending your product do not hesitate to get in touch!