Vending Machine Maintenance

Intelligent Vending Ltd >> Vending Machine Maintenance

Intelligent Vending Ltd offer a comprehensive range of maintenance services for most of our vending machines to UK mainland clients: from basic pay-as-you-go type packages to full cover including training. Our reason for not offering maintenance on a few of our basic vending machines is down to their simplicity and ease of operation and installation. In these cases, any maintenance packages would not be cost effective as basic training and troubleshooting can be taken care of via telephone or email communications.

For our international customers, there are a few different options. If you happen to be in an area we cannot cover, we may still be able to provide assistance due to our extensive global network of vending contacts. Additionally, we can offer training sessions in the UK if required, or even arrange a remote location visit from an engineer (this is usually only applicable on large orders); this means your local engineers can then receive first-hand, on-site training.

We have a policy to try and attend to any machine faults within 24 hours for most models of vending machine - or sooner should an emergency occur (excluding some regional locations plus weekends and UK statutory holidays).

With most new vending machine(s) purchases we will commission your machine(s) and provide installation and full staff training if opting for full maintenance cover. Machines will also be serviced and any labour and/or replacement parts required are free of charge (excluding damage caused by vandalism or misuse). Plus, we do not charge a callout fee for our engineers.

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Engineer Time On-Site
Engineer Time On-Site (Per 15 Minutes)

Engineer time on-site per 15 minutes (excluding call out charge). N.B. Any parking charges incurred when visiting site are charged additionally at cost.

£28.00

Site Survery (leading To Service Contract)
Site Survery (Leading To Service Contract)

Completion of a site survey leading to a machine service contract. N.B. Any parking charges incurred when visiting site are charged additionally at cost.

£100.00

Hot Drinks Vending Machine Filter Changes
Filter Service Exchange (Hot Drinks Vending Machines)

Filter changes by an engineer for 3M and Brita filters used on our range of hot drinks vending machines. These filter changes are scheduled every 6 months and serviced in-line with maintenance contracts. Scale and water filters are extremely importan..

£105.00

Engineer Call Out
Engineer Call Out

Engineer call out including the first 15 minutes on site. N.B. Any parking charges incurred when visiting site are charged additionally at cost.

£125.00

Machine Installation & Operator Training
Machine Installation / Operator Training

Machine installation / operator training including up to 2 hours on-site. Any additional time required on-site is charged at our standard rate per 15 minutes. N.B. Any parking charges incurred when visiting site are charged additionally at cost.

£150.00

Service Contract - Card Vending Machines
Service Contract (Card Vending Machines)

Parts & labour service contract for a card vending machine.

£285.00

Service Contract - Change Machines
Service Contract (Change Machines)

Parts & labour service contract for a change machine.

£285.00

Service Contract - Hot Only Instant Table Top Drinks Machine
Service Contract (Hot Only Instant Table Top Drinks Machine)

Parts & labour service contract for a hot only instant table top drinks vending machine.

£330.00

Service Contract - Hot Only Freshbrew Table Top Drinks Machine
Service Contract (Hot Only Freshbrew Table Top Drinks Machine)

Parts & labour service contract for a hot only freshbrew table top drinks vending machine.

£375.00

Service Contract - Hot Only Instant Floor Standing Drinks Machines
Service Contract (Hot Only Instant Floor Standing Drinks Machine)

Parts & labour service contract for a hot only instant floor standing drinks vending machine.

£395.00

Service Contract - Closed Fronted Cold Drinks Vending Machine
Service Contract (Closed Fronted Cold Drinks Vending Machine)

Parts & labour service contract for a closed fronted cold drinks vending machine.

£395.00

Spiral Snack Vending Machine Maintenance
Service Contract (Spiral Snack Vending Machine)

Parts & labour service contract for a spiral snack vending machine.

£395.00

Spiral CombiVending Machine Maintenance
Service Contract (Spiral Combi Vending Machine)

Parts & labour service contract for a spiral combi vending machine (snacks and drinks).

£395.00

Service Contract - Glass Fronted Cold Drinks Vending Machine
Service Contract (Glass Fronted Cold Drinks Vending Machine)

Parts & labour service contract for a glass fronted cold drinks vending machine.

£395.00

Service Contract - Hot Only Bean-to-Cup Table Top Drinks Machine - Free Vend
Service Contract (Hot Only B2C Table Top Drinks Machine)

Parts & labour service contract for a hot only B2C (bean-to-cup) table top drinks vending machine.

£420.00

Service Contract - Hot Only B2C or Freshbrew Table Top Drinks Machine - Pay Vend
Service Contract (Hot Only Freshbrew Floorstanding Drinks Machine)

Parts & labour service contract for a hot only freshbrew floorstanding drinks vending machine.

£460.00

Service Contract - Hot Only B2C or Freshbrew Floor Standing Drinks Machines
Service Contract (Hot Only B2C Floor Standing Drinks Machine)

Parts & labour service contract for a hot only B2C (bean-to-cup) floor standing drinks vending machine. N.B. Any parking charges incurred when visiting site are charged additionally at cost.

£500.00

Service Contract - Carousel Floor Standing Food Machines
Service Contract (Carousel Floor Standing Food Vending Machine)

Parts & labour service contract for a carousel floor standing food vending machine. N.B. Any parking charges incurred when visiting site are charged additionally at cost.

£550.00

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