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Customer service introduction

Intelligent Vending Ltd prides itself on high quality and reliable customer service we provide to our vending machine customers. Our service is tailored to meet the particular needs of each customer, and provided by friendly and efficient staff; experienced in a wide range of vending machines.

Our main office opening hours are 9.00 - 5.00 (working days: Monday to Friday). All telephone calls will be answered 24 hours a day, 7 days a week, including Bank Holidays. We aim to respond to any unresolved telephone messages left with reception (outside main office hours), no later than the next working day.

Our dedication to customers

As a client of Intelligent Vending Ltd, not only will all of our team be willing to offer help and support with any vending or service issues, you will additionally be assigned a dedicated account manager. Your account manager will be the first port of call for any urgent matters; available via their mobile telephone number outside our main office hours if required. As your account manager will be with you from the beginning, they will remain familiar with your situation and vending machine requirements.

Intelligent Vending Ltd endeavour to resolve any problems that may arise quickly and efficiently, so that the experience of our customers is kept as trouble-free as possible. The feedback we receive from our customers regarding our service is excellent.

You can rest assured that you will be given honest, reliable advice with all the information possible to assist you in making the best purchasing decision for you and your organisation.

Flexible service from Intelligent Vending Ltd

We work as an independent vending machine broker and consultant, which allows for unbiased advice concerning different vending machine manufacturers.

Our focus is to provide each customer with a range of different vending machines and vending solutions to suit any location. Let us know your vending criteria, and Intelligent Vending Ltd will provide you with a proposal detailing a range of available options.

Intelligent Vending Ltd offer vending solutions for both indoor and outdoor locations, supplying additional vending machine security equipment as appropriate.

Please call +44 (0)1629 825555 or email us for more information on our vending machine services.